RESPONSE TO CORONA VIRUS
With Corona Virus (COVID-19) now a global pandemic, we are reaching out to our clients and friends to summarize actions being taken by Piaker & Lyons in response to this horrific plague on humanity. In that regard, please note that we are genuinely and sincerely concerned about protecting the health of our colleagues, our clients and those people close to them, yet at the same time still doing our very best to maintain the highest level of professional services to our clients and community stakeholders.
Continuity of Service
Currently, all three of our New York State offices remain open. We have implemented elements of our business continuity plan to ensure uninterrupted professional service to our clients while minimizing health risks. The majority of our employees are able to work remotely via secure network connections and, in compliance with Governor Cuomo’s orders,have already begun to do so, while still maintaining our high standard of client confidentiality. We utilize high-level security protocols to protect and enable remote access to our data and systems.
Binghamton Office: Our office is currently open. Any drop-offs of tax information can be made at our front desk, via the mail slot in our back door at any time or in the designated box in the foyer in our front office during regular business hours.
Norwich Office: Our office is currently open. Any drop-offs of tax information can be made at our front desk during regular business hours.
Syracuse Office: We are locking our office to any outside visitors, including clients. We encourage all tax information to be shipped or mailed to our office.If your tax documents need to be dropped off there will be a drop box at our front door – please knock on our door to let us know items have been dropped off.All meetings will be held over the phone.Any returns that are ready to be signed can either be sent via secure e-mail or in the mail and signed e-file forms can be e-mailed or mailed back to us or left in the drop box to be picked up.
Our professional obligations to and the well-being of our colleagues, clients and community stakeholders have been and remain the focus of our efforts. We remain committed to doing all we can do during this very difficult time in our history to meet our client’s needs. We will continue to update you on our approach as more information becomes available. For more information on how we are prepared to help you, please contact our office. We wish for you safety and good health. Take care everyone. We will get through this.